The Influence Of "WHY" by Annette Tonkin

The Influence Of "WHY"

Overview

The use of the word 'why' has a powerful influence on where the attention of the listener goes. 
Use 'why' with a negative and the listener will think backward, justifying the status quo.
Use 'why' with 'might' will have the listener thinking into the future and of possibility

What's included?

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Contents

The Influence of 'WHY'.pdf
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Simple Psychological Strategies To Help With Patients' Thinking

Transform the way you work and increase your patient satisfaction rate

Helping you manage your challenging patient and increase compliance